Terms of service

Backroad Daydream Mercantile – Terms of Service

By using our website and placing an order, you agree to be bound by these Terms of Service.

Orders

  • Orders may be canceled at our discretion.
  • Product prices and availability are subject to change without notice.

Shipping & Processing

  • Orders are processed within 24–72 hours, excluding weekends and holidays.
  • Shipping rates: $7.50 Standard or $15 Express.
  • A 6% cancellation fee applies to all canceled orders.

Payments & Taxes

We accept the following payment methods:

  • Amazon Pay
  • Amex
  • Apple Pay
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Venmo
  • Shop Pay
  • Visa

Applicable taxes and shipping fees are calculated based on your shipping address and chosen shipping method.

Returns

  • You have 14 business days from the date of delivery to request a return.
  • Full refunds are available for returns initiated within the first 7 business days after delivery.
  • Returns requested after 7 business days, but within the 14-business-day window, are eligible for store credit only.
  • Items must be new, unworn, unwashed, and have all original tags attached.
  • Earrings and items marked “Final Sale” are not eligible for return, refund, or exchange.

Accounts & Conduct

  • Account creation is optional.
  • Customers are responsible for maintaining the confidentiality of their login credentials.

Governing Law

These terms are governed by the laws of Laurens County, Georgia.